Terms of Service

Last updated: May 12, 2026

OVERVIEW

This website is operated by Silk & Iris, a trading name of Dutch Corporation B.V.. Throughout the site, the terms “we”, “us”, “our”, and “Silk & Iris” refer to Dutch Corporation B.V.

Registered Company Details:
Dutch Corporation B.V.
KvK: 42035578
VAT Number: NL869410106B01
Registered in the Netherlands

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, you may not access or use our website or services.

Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

SECTION 1 — ELIGIBILITY

By using this website, you confirm that:

You are at least 18 years old or the legal age of majority in your jurisdiction;
Any information you provide is accurate and complete;
You will use the website only in accordance with applicable laws and regulations.

You may not use our products or services for unlawful or unauthorized purposes.

SECTION 2 — PRODUCTS AND SERVICES

Certain products may be available exclusively online and may have limited quantities.

We make reasonable efforts to accurately display product colors, descriptions, specifications, and images. However, we cannot guarantee that your device’s display accurately reflects the actual product.

We reserve the right to:

Modify or discontinue products without notice;
Limit product quantities;
Refuse or cancel orders;
Restrict sales to certain regions or jurisdictions where required.

All descriptions and pricing are subject to change at any time without notice.

SECTION 3 — ORDER ACCEPTANCE

Your order constitutes an offer to purchase products from us.

We reserve the right to refuse or cancel orders for reasons including but not limited to:

Suspected fraud or unauthorized transactions;
Pricing or listing errors;
Product availability issues;
Abuse of promotions or discounts;
Compliance with legal or regulatory obligations.

If payment has already been processed for a cancelled order, a refund will be issued to the original payment method.

SECTION 4 — PRICING AND PAYMENT

All prices displayed on the website are shown in the applicable currency and include VAT where legally required unless stated otherwise.

Payments are securely processed through third-party payment providers.

We do not store or have direct access to full payment card information.

SECTION 5 — SHIPPING AND DELIVERY

Delivery times provided on the website are estimates only and are not guaranteed.

Orders may be fulfilled through international suppliers or logistics partners. As a result, shipping times may vary depending on destination, customs processing, carrier delays, holidays, or external circumstances beyond our control.

We are not liable for delays caused by:

Customs procedures;
Carrier disruptions;
Weather conditions;
International logistics disruptions;
Incorrect shipping information provided by the customer.

Customers are responsible for ensuring shipping information is accurate at checkout.

Risk of loss and title for products pass to the customer upon delivery.

SECTION 6 — RETURNS AND REFUNDS

Consumers may have a legal right to cancel eligible purchases within 14 days of receiving the goods under applicable consumer protection laws.

Further information regarding eligibility, return procedures, refund timelines, and exclusions is available in our Return & Refund Policy.

Returned items must generally:

Be unused and in original condition;
Include original packaging where possible;
Be returned within the applicable return window.

We reserve the right to refuse returns that do not comply with our policies or applicable law.

SECTION 7 — ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

SECTION 8 — PROHIBITED USES

You may not use this website or services:

For unlawful purposes;
To violate any laws or regulations;
To infringe intellectual property rights;
To distribute malware or malicious code;
To harass, abuse, threaten, or discriminate against others;
To collect personal information unlawfully;
To interfere with the security or operation of the website.

Violation of these Terms may result in immediate termination of access.

SECTION 9 — INTELLECTUAL PROPERTY

All website content, including branding, text, graphics, logos, images, product designs, and website materials, are owned by or licensed to Dutch Corporation B.V. and protected by intellectual property laws.

No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.

SECTION 10 — THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Use of third-party services is entirely at your own risk.

SECTION 11 — USER CONTENT AND FEEDBACK

Any feedback, suggestions, reviews, or submissions you provide may be used by us without restriction or compensation.

You confirm that your submissions:

Do not violate third-party rights;
Are not unlawful, misleading, or defamatory;
Do not contain harmful or malicious material.

We reserve the right to remove content at our discretion.

SECTION 12 — PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

We process personal data in accordance with applicable privacy laws, including the GDPR and UK GDPR where applicable.

SECTION 13 — DISCLAIMER OF WARRANTIES

The website and services are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, we make no warranties, express or implied, regarding:

Continuous availability;
Accuracy of information;
Error-free operation;
Product suitability for a particular purpose.

SECTION 14 — LIMITATION OF LIABILITY

To the maximum extent permitted by law, Dutch Corporation B.V. shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, business opportunities, data, or goodwill arising from the use of our website or products.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded under applicable law, including liability for:

Fraud or fraudulent misrepresentation;
Death or personal injury caused by negligence;
Defective products where liability cannot legally be limited;
Any statutory consumer rights.

SECTION 15 — INDEMNIFICATION

You agree to indemnify and hold harmless Dutch Corporation B.V., its directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from:

Your breach of these Terms;
Your misuse of the website;
Your violation of applicable law or third-party rights.

SECTION 16 — TERMINATION

We reserve the right to suspend or terminate access to our services immediately if we reasonably believe you have violated these Terms or applicable laws.

Termination does not affect rights or obligations accrued prior to termination.

SECTION 17 — SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 18 — GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the Netherlands.

If you are a consumer residing in the United Kingdom or the European Union, you will also benefit from any mandatory consumer protections applicable in your country of residence.

Nothing in these Terms affects your statutory consumer rights.